Before you travel

Where will my driver wait for me?

At the airport or train stations, your driver will be in the main arrivals hall (arrival hall) with a sign with the name that we have left reflected in the reservation.

Arrival hall of Malaga airport (AGP):

In the different transfers as in hotels, houses etc. The driver will be at the place specified in your reservation.

Normally when the pick-up is in hotels the driver will be at the door of the hotel and whenever possible at the reception of the hotel. When it comes to a home or address, the driver will be at the exact address where they indicated in their reservation.


How long will my driver wait for me?

In transfer of exit or in transfers of door to door, the driver can wait a maximum of 20 minutes. We will always try to get in touch with you in case any problem has arisen. If you need more waiting time for any reason, we ask that you contact us to let us know.

In arrivals: 1 hour from the arrival of the flight.

If the flight is delayed, do not worry, we will have your flight monitored and the driver will be there when your flight lands.

If you lose your luggage or a problem arises, please contact us in order to have the driver informed.


Even so, we will always try to contact you if the flight has disappeared from the screen and you have not yet met the driver,

That is why it is important to put your phone number in the reservation.


What happens if my flight is delayed?

All the drivers of Booking Málaga Transfer have electronic devices to monitor flights, in which all the updates of your flight appear, so we will always be informed.

It is very important that in your reservation you indicate your flight number so that you can monitor and control your flight.