Before you book

How do I calculate the time for my reservation?

The time that appears on the Web when you make your reservation is estimated, the duration of the transfer varies according to traffic, possible works, festivities, road cuts etc…

Remember that if you have to check your luggage, you must be at least at the airport 2 hours before the departure time of your flight.

As a tip, add 10 to 20 minutes more to the estimated time that appears on the web and add 2 hours (or the time you want to arrive in advance), so that they are at the airport, port or station with enough time.

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Book with children.

All children will be included as passengers in their reservation.

Children with a height of 135 cm or less should ALWAYS use an approved restraint system adapted to their weight and height.

No supplement is applied to the cost of the reservation, the chairs, elevators or maxi coccyxes are free.

The age and number of children must always be indicated in their reservation, so that the driver can take the necessary child seats in the vehicle.

They can bring their own seats whenever they want.

Weight and approximate measures:

Maxi coccyx: up to 10 kg. Approx.

Baby seats: from 9 kg to 19 kg. Approx.

Boosters: from 15 kg. to 39 kg. Approx.

From 135cm and 12 years, they can use the vehicle’s own belt.

Note: The belt band can never go under the arm or behind the back.

If the band touches the neck or passes under the chin, the child should continue using a booster.

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Is there any extra cost?

Seats for children DO NOT have extra expenses. They should always be requested in your reservation.

The tolls must be request by the client; the driver will pay the cost of the toll and at the end of transfer will be included in the price of your reservation.

* NOTE: The amount of the toll varies according to the season of the year. You can check the price of each toll in https://www.autopistadelsol.com/en/tarifas-y-decuentos/tarifas/

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How can I pay?

Your transfers are normally paid directly to the driver upon arrival at his destination. You can make the payment in cash or card.

If you wish to pay by bank transfer, the payment must be made before your transfer and you must attach the proof of payment by email.

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What does the price include?

All the prices that appear in the reservation of your transfer are per vehicle, not per person.

The price includes your reserved route. The price does not include tips, this is left to the discretion of the passenger.

The stops requested by you during the trip (which have not been contracted before) may have an additional cost.

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